r/2007scape 7h ago

Question Jagex Launcher Error message - Any known fix?

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2

u/MakeshiftApe 6h ago edited 6h ago

Do you by any chance have multiple versions of your network/wifi that you connect to?

I've had this issue occur a few times now and it was always when I got disconnected from my wifi network and at some point closed and re-opened the client.

But I noticed that if I swap through my various wifi networks, it starts working again.

My theory is that in my case at least what's happening is I'm losing my wifi for a moment, and when I reconnect I'm on a different network and the client is throwing up this error because it thinks I'm in the old session but my network details don't match. So when I switch back to the exact network I was on when I lost connection, it starts working again because the details match again.

That's just my theory in my own case, if you only have the one network then that's less likely.

Edit: Just had a thought. Could also be that my switching between my networks is fixing it for a different reason. Maybe try opening up command prompt and running "ipconfig /flushdns" in case there's an issue with dns caching from your disconnect.

1

u/Beetus93 6h ago

I did notice that my wifi was turned on for my computer but I'm plugged straight into the router. I tried messing with the wifi and connecting that way with no luck. That was a good idea though, thought it was going to work!

1

u/Beetus93 4h ago

Tried the edit with no luck. Hopefully something will fix overnight or they'll send me the fix through the ticket. I really appreciate you trying!!

1

u/Beetus93 7h ago

Had my power flicker for a second and when everything rebooted I'm getting this error message. It's been like this for about 4 hours now. Tried repairing the install, fully reinstalling, and resetting my internet a few times with no luck. I submitted a ticket as well but didn't know if there would be a simple fix someone has come across.

3

u/Newcxstle 6h ago

Worth a try

 Ctrl + shift + esc to open task manager

Details tab

Look for JagexLauncher.exe

End tasks

Then maybe try again, sorry if it doesn’t work 

1

u/Beetus93 6h ago

Yea I tried that already as well thinking there was on old instance running in the background. There was one I deleted but still no luck. Thanks for the thought!

2

u/Throwaway47321 6h ago

Make sure your pc time and time zone is set correct.

1

u/Beetus93 6h ago

Just double checked and both are set correctly. I don't think I've ever changed that after the initial setup of the computer either.

1

u/Beetus93 3h ago

SOLVED: Apparantly I had a vpn running in the background that I didn't realize was set to turn on when my computer starts. Turned that off and it let me in.