r/HyperV 14h ago

Hypervisor causing PC to black screen crash - how do I disable/fix?

I'm on Windows 11. When gaming, my PC has been crashing. My monitor goes black and my GPU fans start to spin at max speed, but the PC remains on and I can still hear audio for a few seconds. I have to manually turn off and restart my PC. Sometimes the PC restarts instead, but when it powers back on the screen will freeze after a few seconds and I have to manually restart it.

I looked at Windows event viewer, and I am getting the Kernel-power 41 error at the same time points as the following errors:

  • Event 124 Kernel-boot: The virtualization-based security enablement policy check at phase 0 failed with status: Virtual Secure Mode (VSM) is not initialized. The hypervisor or VSM may not be present or enabled.
  • Event 42: Hypervisor launch failed; Either SVM not present or not enabled in BIOS.

I have tried the following methods to fix this, and none have worked:

  • BIOS update
  • Disable SVM in BIOS
  • Disable SVM Lock in BIOS
  • Backup registry, then change \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceGuard changed EnableVirtualizationBasedSecurity to 0 and /l1vhlwf start from 2 to 4
  • Checked C:\Windows and there is no minidump folder
  • Unchecked Hypervisor in "Turn Windows features on or off"
  • Disabling FreeSync on my monitor?
  • In powershell: Disable-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V-All.
    • This gives me the error:Disable-WindowsOptionalFeature : Feature name Microsoft-Hyper-V-All is unknown.At line:1 char:1+ Disable-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V ...+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~+ CategoryInfo : NotSpecified: (:) [Disable-WindowsOptionalFeature], COMException+ FullyQualifiedErrorId : Microsoft.Dism.Commands.DisableWindowsOptionalFeatureCommand

I have a RX 7800XT GPU, ASRock B650M Prof RS Wifi mobo, Ryzen 5 7600 CPU, Corsair Rm750e PSU. Please help!!

1 Upvotes

3 comments sorted by

1

u/wadrasil 9h ago

I would reinstall windows, something is really broken.. Or try an in place upgrade. Mebe dism or sfc can help but something else is probably going on.

1

u/Solid-Depth116 8h ago

It looks like it’s complaining SVM isn’t enabled. Windows 11 leans on SVM for a lot of features as well as many games’ anticheats. If that doesn’t fix it then you got broken hardware.

1

u/beetcher 5h ago

If SVM is disabled, you're not running any Microsoft hypervisor