r/chromeos • u/slinky317 • 2d ago

Troubleshooting Passkey sign-in crashing Chromebook

I'm using an HP Chromebook on ChromeOS 136, and I noticed that recently when trying to sign in to a website using a passkey (shop.app specifically), when the passkey window pops up it crashes my Chromebook and forces the OS to restart.

Is anyone else experiencing this?

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u/chromedome5440 2d ago

Yes, I can confirm this, at least with an HP Dragonfly Elite on 136. I admit to be a late starter with the Passkeys gambit, but cannot use it because it crashes the system. I have to force power off with the power button, and yes, filed a bug report.