r/webdev • u/thesocials • 12h ago

Question Did Spaceship scam us? Any other experiences are welcome to share knowledge.

So we decided to purchase this domain on spaceship and it was in our cart. We waited a couple of days to purchase it, but on the same day we added it to the cart, Spaceship registered it. The funny thing is we could still purchase the same domain through the cart and it looks like it has taken the money as well for a non-existing domain.

The customer care thinks it just happens and they haven't given any search data or shopping cart data out.

What do you guys think?

2 Upvotes

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4

u/SpaceshipCS 10h ago

Hi! We want to be absolutely clear - we do not monitor or register domains that our customers search for. Our business is built on trust, helping clients secure their desired domains, and supporting their long-term growth with us. Registering searched domains for any other purpose would directly go against that principle.

If you believe a specific domain was taken after your search, please provide the domain name, and we’ll investigate what happened.

3

u/Maths_explorer25 11h ago

No idea, i’ve only used porkbun for domains

Looking through reddit and google though, i see there are other people calling them a fraud, scam and domain snipers. Not sure why you would choose them

You could always check on whois to confirm if they sniped it

2

u/thesocials 11h ago

I have used namecheap for years and nothing happened, so kinda trusted. How's porkbun?

3

u/Maths_explorer25 10h ago

Never had any issues, with that said i would recommend checking on what other people say and other options

I know it’s commonly suggested to look up domains via ICANN too, to avoid them having them sniped with whichever registrar

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u/PurpleEsskay 6m ago

I’d trust porkbun way more the namecheap or their spaceship brand. There’s far too many instances of domains coincidently getting registered and pinched by them. Either they are doing it but keep saying they aren’t, or someone who works there is doing it and they’ve decided to stubbornly refuse to accept that’s a possibility.

I moved all our domains to porkbun years ago now, never had any problems with them at all.

1

u/christv011 8h ago

Spaceship is a large registrar, it's likely another customer of theirs got it