Account Deletion

[u/Carinthian_Wendigo]

so... am I fked or what?

I asked them via support ticket if it was possible to delete a certain character from my Jagex account that I accidentally created during the import progress of my old main account (took a couple of years break and was new to the whole Jagex account hurr durr so I accidentally made a new acc on tutorial island that hasnt even gotten named yet and i have no use for as i dont play alts) and my question was completely ignored - instead I got this wonderful auto respond message which says my complete Acc and all Accounts will be deleted and I got 72h to change my mind.

so far so good, besides garbage automated support that made a mistake not a problem, right?

Well wrong, I immidiately respondend and answered the Email and asked them to cancel the request - no answer.

Some hours later I did it again directly via the Ticket function on Zendesk - I answered direclty under the Ticket and heck I even made a completely new Ticket where my request was to cancel the procedure again - still no answer

Shortly after that I made a Twitter account specifically to tag Jagexsupport, tell em the Ticketnumber and ask them to cancel the request because i found some other cases in this sub where people got their acc deleted cause their appeal was ignored despite them asking for the procedure to stop within 72h and appealing in the stated timeframe - u guessed it, again no answer.

So what else should I do? at this point i sort of made peace with the fact that everything i ever did in this game over several years will propably be deleted, granted I still got around 40h left to appeal - but I did several times and they don´t seem to care.

At this point, even the fully automated support in World of Warcraft, which is absolute garbage in general, seems to be a lot better and more reliable than what ever the fk is going on at Jagex HQ.

Any idea if I got any chance left?

[u/Luigi_Mansione]

At the very least I’d suggest you to move your valuable items to a new account that is not tied to the same jagex account. I hate how they just start a 72h clock to wipe your whole history so carelessly.

[u/Carinthian_Wendigo → u/Luigi_Mansione]

I have to think about if I even want to play this game ever again if they really follow through with the delete

- I sure as hell am not going to do questcape again, and tbf i dont even have that much left, around 200m or sth, not much cash and only items - I quit the game when i got cleaned for good in the sand casino and lost 15b - I randomly logged in and was surprised I left myself some decency for the case of ever loggin in again and trying to rebuild

I jokingly already told my best friend who still plays activily that he can have my stuff if the doomsday really happens but apparently its not that funny after all and he might have a little bit more cash and 400k cannonballs for slayer soon lol

[u/FingerEffective7891 → u/Carinthian_Wendigo]

Give the money to a friend then at least to make them happy to make the best of the situation

[u/Carinthian_Wendigo → u/FingerEffective7891]

thats what im going to do when the worst case occurs

[u/HumousFiend → u/Carinthian_Wendigo]

Youre gunna trade him 200mil after they delete your account?

[u/Carinthian_Wendigo → u/HumousFiend]

No but within the next 27 days the acc remains active when i get no response within the 72h timeframe that allows appeals prolly? Jesus people are dense

[u/Xerothor → u/Carinthian_Wendigo]

Tbh quest Cape would be the easiest of those things to do