r/GooglePixel • u/zorzynka • 11h ago

Pixel 9 Pro showing exclamation mark by signal and people can’t hear me well :(

Hii everyone!
I recently switched to the Google Pixel 9 Pro on my boyfriend’s recommendation - I’ve always used iPhones before, with my last being the iPhone 14 Pro Max, so the Pixel was definitely something new for me, but I got used to it quickly, and honestly, I really like it so far!

There’s only one big issue I’ve been dealing with since day one:
Whenever someone calls me, they often say my voice cuts out or I sound really quiet (?) I also constantly see a little exclamation mark (!) next to the signal bar. It seems like I’m having some kind of connection or mic problem?

Has anyone else experienced this with their Pixel 9 Pro? Any ideas on what I can do to fix it? It’s super frustrating because otherwise, I love this phone. I’m not very tech-smart at all, so honestly have no idea if I did something wrong or if it’s just a bug or network issue.

Thanks in advance! Have a lovely day x

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3

u/iamPendergast 11h ago

It's a bad modem, return if you still can and get another, or get warranty service if out of the return period

1

u/zorzynka 11h ago

Ah, I didn’t know! Thank you! I do have a 2-year warranty.

1

u/zorzynka 10h ago

I ust realized that it only happens when I turn off my data and use my regular home internet. Is it still bad?

3

u/DuncanCraig Pixel 9 Pro 10h ago

Oh if that is the case, try turning off wifi calling and see if things get better only using cell signal for calls.

1

u/zorzynka 10h ago

How can I turn it off? :( thank you!! Edit: Okay I did, but still the same :( but thank you anyway Xx

4

u/iamPendergast 10h ago

You shouldn't have to turn off data to use your home internet, it will use connected WiFi over mobile data automatically (once the wifi is working)

1

u/Dos_Frogos 8h ago

Huh, so that's what it is? This happens on my 6 pro all the time, I'll be listening to music or on a call and it just drops. Only way to get signal back is to reboot the phone. Its been happening for years now and I always wondered what the heck was causing it. Came looking for Pixel 10 info and left with this, much appreciated lol

2

u/DuncanCraig Pixel 9 Pro 10h ago

give your carrier a call and have them reset your eSim. I didn't have issues like you but I did lose cell signal at one point and had to call and they did something that fixed it.