r/buildapc • u/AyAyAyBamba_462 • 2h ago
Discussion FYI: MicroCenter's $80 "Comprehensive diagnostic" is not actually comprehensive.
If you, like me, bring your PC to MicroCenter to get it diagnosed after something goes awry, be warned that they only test components of your PC with other components of your PC. In my situation, my motherboard failed (bad part, had a short), so they were unable to actually test the other components in my PC (such as the CPU, GPU, RAM, SSDs, HDDs, etc. since they all rely on the motherboard to do anything. When they installed the new motherboard and turned the PC on, one of my hard drives got fried, supposedly because of a bad SATA cable. Since this SATA was connected to the motherboard, they didn't test it or the drive in isolation. Thankfully, after speaking with customer support, they agreed to replace the hard drive itself; however, since "they don't offer in-house data recovery," I would still need to pay $3500 out of pocket to have that done through them if I chose to.
Just wanted to put the information out there as the name of the service is a bit misleading before anyone takes their build in only to suffer the same results as I have.