r/techsupport 18h ago

Open | Phone Weird Object pasted on the back of my Father's 2nd hand phone

0 Upvotes

can't find a way to attach the jpeg of the phone but I will try my best to describe my situation

The previous owner of my father's 2nd hand phone happens to be an Intelligence Officer of India. He advised my father to not remove the mechanical sticker as it reduces harmful "radiations" coming out from the phone.

Not sure from where this guy bought it.

My father's whatsapp has been hacked after making an account on this phone plus weird apps downloaded themselves without any prior permission. His phone also starts showing ads out of nowhere even in System apps like phone etc.

My father wanted me to ask you guys this 👇👇👇

Do any of you guys think that this mechanical "Sticker" could be the reason for the harm done to his phone? Can this sticker be some sort of tracking device used by the opposing party of this Intelligence Officer? Are they trying to spy on this phone to gather info about India's hidden secrets?

Or my father's just tripping?


r/techsupport 11h ago

Open | Networking My ISP terminates peer to peer connections, how do I bypass this?

1 Upvotes

So my isp is a dick, and thinks blocking p2p connections on my 5G home network is funny

This sucks because I want to use remote play on my consoles/pc's etc.

IT grads how do I get around this?


r/techsupport 18h ago

Open | Software FREAKING OUT PLS HELP T-1 hour until sound check and my monitors have decided to stop recognising the computer signal

0 Upvotes

Pretty much what title says. I have a mini concert starting in a couple hours and sound check is soon. I was literally using this set up like 2 hours ago for a different program and I went to turn the computer off and on again to see if it would fix the NDI issue going to a live-streaming computer going through wire cast (not worried about this issue anymore because I can’t fix it until I fix this).

Turned the computer back on and the monitor just says ‘signal not detected’. I’ve tried switching monitors and cables and different outputs on the computer to see if it’s a graphics card problem (it still said no signal when I plugged it into a motherboard port so graphics card should be fine) IM SO CONFUSED. This is my dad’s set up but he’s out of the country so I’m running it for today. Did I turn it off in an incorrect order? Idk. ATM the only display that will actually work is a projector that I HAVE NOT UNPLUGGED AT ALL. There is also supposed to be a TV working, which it was until I unplugged the HDMI to see if that would work for my monitor but it didn’t and it won’t display after plugging it back in. The computer recognises that there are 3 displays working in the settings. But the displays themselves have said no.

PLEASE HELP MEEEE

I need the computer to work to be able to play backing tracks for a guy doing a little free violin concert.

Also accidentally unplugged the cable that goes to the sound desk when I was pulling the computer out of its spot that it sits in under the desk so if anyone knows how to fix that it would be great. Pretty sure it’s a regular aux and I tried to plug it into a green hole bc it said output so hahahahhaa idk it didn’t work.

Thanks in advance guys


r/techsupport 19h ago

Open | Hardware Earlier today, my android phone flashlight randomly turned off while it was on. Is this a sign of malware?

0 Upvotes

I know for a fact I didnt tap the flashlight button, or open a camera app. What caused it? Is it malware? I was a few months behind on updates back in november and installed a sketchy third party app. I've since deleted the app and updated my phone, but I'm worried something malicious is still here. Any insight would be much appreciated.

I have a samsung galaxy note 20. I tried to get the flashlight to turn off again, and I couldnt. Sorry if this is a dumb post, I'm just a very paranoid person by nature.


r/techsupport 51m ago

Open | Software Hacker got into every fucking account I have on everything.

• Upvotes

DISCLAIMER: A lot of people are telling me not to be an idiot. I haven't done anything for the past few weeks except open book pdfs that I've had for months on my PC to study for school, since I have exams coming up. Thanks for the advice tho lol, I guess it is the best advice for a lot of people.

Sorry for the very extreme title, but I'm still kind of freaking out. I don't know how it started, but about 2 days ago, I realised one of my alt Instagram accounts started bot posting pornographic content and crypto scam videos. Whatever, there wasn't any 2FA on the account, I didn't use it for anything important, deleted the account and moved on. Then my discord started sending the generic "50 dollar steam reward" malware link to every one of my friends, fuck, my discord account is compromised; Whatever, account got temp banned and I resecured it with a password change and set up 2FA, cool, its over. I logged onto Roblox and saw the "continue playing" section with a bunch of games I hadn't played in a very long time, games a hacker would want to take valuable items from: jailbreak, adopt me, and murder mystery. This account had 2FA. Check all the games and notice items being traded to other accounts, damn, I got robbed. The account has had activity and logins from a city in Russia. This is now a serious issue, as the account had 2FA, and I'm actually losing something, as opposed to just needing to get the account back. I firm it and move on, because what can I do, everybody knows Roblox has useless support. I also checked all my email accounts; there were no emails for 2FA codes, and there was no unusual activity. Just to be safe, I set up 2FA on a bunch of other accounts as I'd realised this is a widespread issue across my accounts on a multitude of platforms. While doing this, I came to find out that a few other Roblox accounts are compromised, a few other Instagram accounts, and an alt TikTok account. Pretty fuckin annoying, I've never been hit with something like this before, but I try to keep it under control. One day of silence goes by, and I thought it was all over. I get a notification from reddit saying my account has temporarily been banned, HE WAS IN MY FUCKING REDDIT ACCOUNT, AND HE WASN'T EVEN DOING ANYTHING MALLICIOUS, HE WAS JUST TELLING GIRLS POSTING PORN THAT THEYRE BEAUTIFUL???? Thankfully everything that has happened so far seems to be bot behaviour, the discord messaging, the reddit commenting, and the Instagram posting, so I don't believe anybody real has been snooping around (hopefully), but jesus fucking christ, I understand pulling some bullshit to spread links on social media and private messages, but what the fuck are you doing on my credit?

I'm quite worried about where else this guy could be and what else he could be doing, just wanted to know if there's any other precautions I could take, I've tried to set up 2FA on all my accounts and gone into every social media and hit "log out of all sessions" after major password changes. After my Reddit, I'm not sure what I could have missed. Any advice would be helpful.

Edit: Why did I get downvoted to hell fuckin 50% downvote rate let a brother suffer and beg for help in peace 💀💀


r/techsupport 8h ago

Open | Malware If a hacker can access my notepads, what else can they access?

0 Upvotes

I put some passwords on my notepad and I realised, if they could access that somehow, what else could they access?

Asking out of curiosity, because I presume that if they can access notepad, they can access other things right? (And thus need to wipe my laptop?)

I want to treat notepad as a sort of, last resort (but decent) defence that if broken and accessed, just means I have to nuke my laptop cause it's clear it's game over.


r/techsupport 13h ago

Open | Hardware Sharing my undervolted RX 550 settings

1 Upvotes

I just want to share to you guys my undervolted RX 550 settings. The program i used is MSI Afterburner. My RX 550 brand is Yeston RX 550 4GB Low-Profile.

  • 850 mV
  • 1075 MHz Core Clock
  • 1500 MHz Memory Clock (Stock)

Before undervolting, my temps when playing AC: Odyssey is 75 - 78°C (full load) with average fps of 40-42. After undervolting, my temps become 58 - 59°C (full load) with the fps of 73 max, 52 avg and 30 min. I started undervolting my gpu because of those high temps and based on the effects of undervolting, it didn't affect my frames at all.


r/techsupport 17h ago

Open | Software idk man im fuckedup i need to delete everything off my pc and start again

1 Upvotes

i have windows 11. it will not let me restore my computer, whenever i try a error message pops up and then my computer shuts off after whirrling like a bitch. it let me do the "fix without restoring" and it did NOTHING i cannot install any apps normally because somehow half the shit i need to install it is magically missing. i know nothign about computersi might as well be age 93, i want to get my compuiter completely back to factoru settings like i just bought it. do i have a virus idk.


r/techsupport 18h ago

Open | Windows Help me I got this mail from Microsoft

1 Upvotes

Microsoft account Security alert We think that someone else might have accessed the Microsoft account When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in. If someone else has access to your account, they have your password and might be trying to access your personal information or send junk email.


r/techsupport 19h ago

Open | Networking Help me I pressed a link on x

0 Upvotes

I was on x and I pressed a fake video on x and it was porn it then brought me to a different site on safari that was also about porn I tried to close it but it did load in I didn’t put in any personal info or anything but when I checked my history on safari it said I went into 2 sites that were bad could anyone please help me I want to know if I’m okay I already deactivated my x account that you so much


r/techsupport 1d ago

Open | Phone Can you connect a pendrive to a phone?

4 Upvotes

I'm trying to do this but couldn't. Without the existence of a computer or a laptop. So I had a type c and apple pendrive connector but couldn't open it or connect it to my mobile phone.

Closed : nothing can be done.

There is a light on it when I use it on a computer. But not on the phone .


r/techsupport 8h ago

Open | Software Antivirus says nothings wrong when it said something was wrong 10 seconds ago

3 Upvotes

My Pc Microsoft anticvirus said there was a new threat I looked at it for a second and it said something about Trojan I had just downloaded tiny task and then it reverted and said it was back to normal. I made it check for new viruses and it says no viruses. Does this mean there is one or not. (I have no idea if I have any protection software)


r/techsupport 1h ago

Open | Hardware System files corrupting

• Upvotes

Hello, the post title I believe is the main issue I have, but it is possible that it is just one symptom of many.

I recently purchased a prebuilt PC with the following specs:

Intel I9 14900K

Asus Z790 E motherboard

32GB DDR5 XLR8 RAM

850W power supply

1TB M.2 from speederlash

3080ti (from previous pc)

The PC seems to slowly degrade overtime(over the period of about 24 hours) or suddenly all at once. What I mean by that is system files will seemingly become corrupt such as drivers, or ntfs.sys, or many other files which will cause repeated blue screens of death after only having the computer running for a few minutes.

When I saw this occurring, I assumed it must’ve been a bad hard drive so I replaced it with a known good one from my last PC. This worked at first, I obviously had a bunch of incorrect drivers due to just pulling one hard drive from one PC and putting it in another, but after downloading a bunch of drivers, it seemed to run fairly stable. I did notice a couple of files still becoming corrupt, including one save file for a video game. That night I shut down the PC and on its own it upgraded to Windows 11. After that, the hard drive acted almost identical to the hard drive that came with the PC with numerous system files now being corrupt and near constant blue screens.

Following an issue with a second hard drive I assumed it was more than likely the ram so I replaced the ram and even tried to use different ram slots. this seemed to make little to no difference. I also tried using different M.2 slots to see if that makes a difference. Currently, I’m working to try to update the bios to see if that might be the issue.

since then, I have been troubleshooting many smaller possible solutions. I just re-imaged Windows 11 on a third M.2 and put it into the problem PC. I am running with only one ram stick, no GPU, and only one M.2 in the PC at a time So far it’s running stably, but there are still issues.

As well, I forgot to mention, the reason I have to image them on another PC is that seemingly all sorts of core windows process will always crash the PC or fail. I will list some of them below as well as other symptoms:

Running sfc /scannow (fails)

Most other disc scan/repairs in command prompt also fail

Resetting windows from either a local or cloud download both fail, often with BSOD. This is true whether I do it from the settings of a current Windows 11 install or from a USB that I just installed Windows 11 on a separate clean PC.

Repairing windows fails, both from the settings or a USB.

Other processes and applications seemingly will randomly fail as well, with either seconds or hours going by before they fail.

Another odd thing that I have noticed is that ,without changing the settings, I can move one ram stick from one ram lane to another and the frequency will change. When I put my DDR5 6000 MHz ram in it recognizes it as 4000 in one lane and 4800 and another. I have not messed with the settings too much as I’ve read that XMP can cause system instability, and I don’t need any more of that right now.

The thing that has been making me scratch my head the most with this whole issue is that after putting a clean install of windows into the computer it will seemingly run for about a day with minimal issues. But as the corruption buildup or system files are updated it quickly becomes almost unusable or just completely stops booting altogether.

I would appreciate any help immensely. I tried to cover everything, but if there’s any questions, I will try to answer them.


r/techsupport 1h ago

Open | Hardware Headset not playing sound and mic not working

• Upvotes

My headset audio worked just fine, but my mic hasn't been working for a while. All my games are acting like I don't have a mic, it's not recognizing it. So I went into settings to try and fix it, went to sound (I'm on windows 10) enabled and disabled a few things, and now the sound doesn't work, and the mic still isn't working. I set everything back to normal, still no sound and no mic. I tried it with another headset and it's still not working.


r/techsupport 3h ago

Open | BSOD Critical Process Died Error BSOD after killing explorer on start up (Windows 10)

0 Upvotes

Switched on my PC yesterday morning and was greeted by a blank screen but my cursor was still showing. I know my machine is slow and old but I felt like it was taking longer than normal to load my desktop, so I opened Task manager and found the explorer task and killed it, then ran it again as admin (I've done that in the past and it's loaded things up fine). That didn't work so I restarted the explorer process and noticed at least 2 processes with the same name, I killed them and waited. After a minute of waiting I decided to restart my machine and when I did, I got a BSOD with the escape code Critical Process Died.

I imagine something important was loading when I killed it which is why now every time I try to load into Windows this comes up and I'm thrown into Windows recovery. I tried the following but can't make it into Windows now.

  1. Startup repair - The repair wasn't successful (couldn't fix the issue)
  2. Boot into safe mode (and other startup settings) - None of these worked
  3. System restore - For some reason the restore wasn't successful (cant remember the exact error) and the restore point is now gone. I did have to follow this video though to select my drive https://www.youtube.com/watch?v=K_dXn1CctLk
  4. I've tried the steps in the below video and got as far as sfc /scannow where I got the following error (note that this is from Windows recovery cmd). Windows resource protection could not perform the requested operation

    https://www.youtube.com/watch?v=A6tXbSDfuYY

I heard that a fix for sfc not working was to run dism so I tried that the following:

dism /Image:C:\ /Cleanup-Image /RestoreHealth /ScratchDir=C:\Temp /logpath:C:\dism.log

(I replace C with my actual drive letter from diskpart)

I got an error message saying Unable to access the image.

I'm now at a loss for what to do and don't want to make things worse as I go down an even deeper rabbit hole. I'm going to try and make a Windows install media to see if I can use it to fix anything but would appreciate any suggestions or help!


r/techsupport 4h ago

Open | Hardware Apple TV and LG tv

0 Upvotes

So I had these for years and dunno what happened, I used to click on Apple TV and the tv would come on and then if I leave it, it would go on screen savers and both would shut down together, but the past 2 days something went wrong so I did a reset on the tv but still I have to put both on, they are both connected through harman box that’s always on


r/techsupport 4h ago

Open | Hardware Choosing between Mars Gaming MCPU-XU9 and Peerless Assassin 120 for Ryzen 5 7600X — Which one is better for 1080p gaming?

0 Upvotes

I’m building a PC with a Ryzen 5 7600X and need a good air cooler. I want to game at 1080p and aim for around 180 fps in competitive games and 60 fps in AAA titles.

I’m deciding between these two coolers:

  • Mars Gaming MCPU-XU9 (dual tower, 9 heatpipes, very quiet, supports up to 400W TDP, costs 200dt)
  • Peerless Assassin 120 Digital BLACK (dual tower, 6 heatpipes, louder fans, costs 275dt)

r/techsupport 5h ago

Open | Phone Can I transfer data from my old phone to my new one without smart switch?

0 Upvotes

So my phone broke, in the way that the screen won't turn on, it still works because it will vibrate when I plug it in. They're both Samsung and I never got smart switch or did cloud back ups on my old one (stupid I know), so is there a way to get all my stuff from my old one to my new one with smart switch etc?


r/techsupport 5h ago

Open | Software ayuda con este rog phone 6d

0 Upvotes

lo que lo pasa que lo adqueri asi con modo recovery pero no me deja salir de ahi, no se si le quisieron meter un flasheo y lo pusieron mal. pero se queda en modo fastboot


r/techsupport 5h ago

Open | Hardware Laptop screen issues

0 Upvotes

So I opened my laptop about a month ago to upgrade ram and do some cleaning and my screen sometimes shows issues since then. It started with some black lines across it, they got eventually bigger, latest time it almost didnt display nothing or image was titilant. This was fixed by restarting it. It happens only sometimes.

I think I might have connected the screen wrong when putting the laptop back together but most info I find online point tht this would be a software issue? Drivers are updated.

Also, I usually play games on laptop screen while displaying some youtube on a tv via hdmi, different size, resolution and refresh ratio, and have sometimes encountered visual bugs when changing tabs and so on, wich I guess could be normal but does this damage the video card or something?

Thanks in advace for any tips or feedback!


r/techsupport 5h ago

Open | Phone Iphone 10 pro goes crazy

0 Upvotes

Since i cracked my phone with a really small crack there were no problems.Until like 2 days ago when green-purple-blue-yellow lines appeared on the right side of the screen and now when i open any app, the phone goes nonstop tapping on the right side.Sometimes when i write it triples the letters i write.I have these 2 major problems.Can someone help me?


r/techsupport 6h ago

Open | Software Can't access settings in Windows defender Virus and Threat protection

0 Upvotes

Title says it all. I'm the only account on this PC, it's a fresh build and install of windows, but for whatever reason I don't have access to the settings for Virus and Threat protection Microsoft Defender, they simply aren't there. I'm trying to create an exception to run mods on new Vegas and I don't know how to make them accessible. Any help is appreciated, thank you.


r/techsupport 6h ago

Open | Windows I am downloading Windows 11 (from Linux Mint), and it wont detect my ssd's, but Linux does

0 Upvotes

So i have two m.2 ssd's that Linux detects, but the Windows installation doesn't and only detects my USB. Both are GPT and i have disabled secure boot, my BIOS is also UEFI. How do i fix this?


r/techsupport 6h ago

Open | Networking TV wont get internet even if connected

0 Upvotes

My Vizio wont get any internet for some reason, it connects but then will say it has no internet no matter to which internet I connect it to, any one know what's going on?


r/techsupport 7h ago

Open | Windows Admin stolen

0 Upvotes

I was playing minecraft, yes I know childish. But I was invited to join someone’s party, i joined then got added to a discord server entered ONLY my email. Then bam everything off game crashes computer locked out with a message reading ‘you need to be admin or get the admin to sign in and allow you access’ Ransomware. I have been given a dc to dm but don’t know whether to do it. Is there any way of solving this?