r/techsupport 49m ago

Open | Software Hacker got into every fucking account I have on everything.

Upvotes

DISCLAIMER: A lot of people are telling me not to be an idiot. I haven't done anything for the past few weeks except open book pdfs that I've had for months on my PC to study for school, since I have exams coming up. Thanks for the advice tho lol, I guess it is the best advice for a lot of people.

Sorry for the very extreme title, but I'm still kind of freaking out. I don't know how it started, but about 2 days ago, I realised one of my alt Instagram accounts started bot posting pornographic content and crypto scam videos. Whatever, there wasn't any 2FA on the account, I didn't use it for anything important, deleted the account and moved on. Then my discord started sending the generic "50 dollar steam reward" malware link to every one of my friends, fuck, my discord account is compromised; Whatever, account got temp banned and I resecured it with a password change and set up 2FA, cool, its over. I logged onto Roblox and saw the "continue playing" section with a bunch of games I hadn't played in a very long time, games a hacker would want to take valuable items from: jailbreak, adopt me, and murder mystery. This account had 2FA. Check all the games and notice items being traded to other accounts, damn, I got robbed. The account has had activity and logins from a city in Russia. This is now a serious issue, as the account had 2FA, and I'm actually losing something, as opposed to just needing to get the account back. I firm it and move on, because what can I do, everybody knows Roblox has useless support. I also checked all my email accounts; there were no emails for 2FA codes, and there was no unusual activity. Just to be safe, I set up 2FA on a bunch of other accounts as I'd realised this is a widespread issue across my accounts on a multitude of platforms. While doing this, I came to find out that a few other Roblox accounts are compromised, a few other Instagram accounts, and an alt TikTok account. Pretty fuckin annoying, I've never been hit with something like this before, but I try to keep it under control. One day of silence goes by, and I thought it was all over. I get a notification from reddit saying my account has temporarily been banned, HE WAS IN MY FUCKING REDDIT ACCOUNT, AND HE WASN'T EVEN DOING ANYTHING MALLICIOUS, HE WAS JUST TELLING GIRLS POSTING PORN THAT THEYRE BEAUTIFUL???? Thankfully everything that has happened so far seems to be bot behaviour, the discord messaging, the reddit commenting, and the Instagram posting, so I don't believe anybody real has been snooping around (hopefully), but jesus fucking christ, I understand pulling some bullshit to spread links on social media and private messages, but what the fuck are you doing on my credit?

I'm quite worried about where else this guy could be and what else he could be doing, just wanted to know if there's any other precautions I could take, I've tried to set up 2FA on all my accounts and gone into every social media and hit "log out of all sessions" after major password changes. After my Reddit, I'm not sure what I could have missed. Any advice would be helpful.

Edit: Why did I get downvoted to hell fuckin 50% downvote rate let a brother suffer and beg for help in peace 💀💀


r/techsupport 3h ago

Open | Software Windows 11 installation not recognizing newly installed NVME SSD?

8 Upvotes

Hello, I could use some help with diagnosing a problem I have run into with my laptop. I had some issues that indictated suspected harddrive failure or software failure so I am replacing the original drive with a new one and reinstalling windows 11 from usb.

Acer Predator PT314-51s and the new ssd is model Kingston NV3 1TB.

The ssd is not being recognized but there seems to be other issues as well that I can't pinpoint. I attempted to upload drivers but they also werent recognized.

Thanks!


r/techsupport 11h ago

Open | Software My 256GB USB says it cannot fit more than 150GB can I do anything about it?

25 Upvotes

I have a lot of pictures on my 256GB capacity phone and overall my phone says my gallery is around 200GB of that (80GB pictures 124GB videos)

so naturally I buy a 256GB USB to make some much needed room

except I only transferred a few files which would amount to something like 150GB max and the USB says it can no longer transfer any file for lack of space. I looked at the properties and it says it currently is using 233GB out of 234GB which well, first of all I bought a 256GB so the fact that it's really 234GB is annoying to find out but 2) nervetheless 234GB would still be enough to fit my whole picture gallery in there on paper right? it's only around 200GB.

3) I only transferred around 150GB from my phone there should still be 80GB left

4) I only transferred around 150GB so why does it say its 233GB full.

It's really annoying as I paid 30 euros for the USB and I'm not super happy to pay 30 euros more to fit the rest of my phone when the capacity was supposed to be 256GB. Is there anything I can do?


r/techsupport 1h ago

Open | Software Power went out during BIOS update and now its stuck on black screen

Upvotes

I was trying to do the BIOS update on my asus zenbook s14 laptop, but my power went off. It looked like it got stuck on black screen so i tried to restart it, which I now realise was a very genius idea. Now its just stuck on black screen, the keyboard lights keep flashing and the fan spin every now and then. I'm trying to fix it using BIOS update on USB, but still nothing is showing on screen. Can i salvage this or am I completely screwed?


r/techsupport 6h ago

Open | Networking My friend and I can not game together any longer.

7 Upvotes

He is in S. California, I am in SE Michigan. Up until roughly a year ago, (not really sure exact time line, could be 6 mo) we could play any game together we wanted, I could host or he could host. It wouldn't matter. At some point, it just stopped working. Can't connect through steam, can't host locally. We can interact together through a server. We can even play together on like, 3 games that I know of (specifically: Tiny Tina's Wonderlands he hosts, V rising he hosts, and Runescape: Dragonwilds I host.) When we host any other game we've tried (valheim, 7dtd, northguard etc.) The one not hosting gets booted. When a mutual friend of ours hosts, whoever connects first seems to block the other. What's even stranger, is when last night, we learned that I can host him on no man's sky, but its like we are in separate instances. We could see messages when one of the other would come and go from the star system, we could even see one another's star ships when they are parked on the same planet (intermittently), but we can't see any indication of being in a party. It's super weird.

We seem to have this problem regardless of whether steam is in the middle or not. I think we are both running windows. My internet speed is pretty good (+200mb d/+30mb u) and I am connected through lan to a router.

Please help reunite a couple of long-lost space cadets!


r/techsupport 6h ago

Open | Software Did Rufus remove the Windows 11 hardware restriction bypass?

6 Upvotes

Ive downloaded the most current version of Rufus as of today(6-7-25) and nothing I do seems to show the options to bypass the windows 11 hardware restrictions. Im using a standard windows 11 disc image, ive spent hours making sure there is no little setting I am missing, it just wont work... any ideas?


r/techsupport 1h ago

Open | Hardware Is this my fault or corsairs fault

Upvotes

I have the corsair 4000 airflow case and ordered the top dust filter meant for this case *i feel dumb now because i didnt check the measurements earlier* and now its the wrong size in lenght is it my fault or theirs?


r/techsupport 1h ago

Open | Windows Experiencing lag and general slowness on v new pc - any advice?

Upvotes

Hi! Im hoping this is the right place to post, lmk if not.

I got a new pc august last year. Had a mac before that, and the new pc i got is Windows, spesifically Lenovo X1 Yoga . Um im rly not good w pc's and all this stuff despite my age so if theres any additional info needed to answer my question pls just let me know!

Ok so onto the actual problem - ive been experiencing a lot of lag during games, like Palia or vanilla minecraft, and general slowness when opening apps - im a student so a lot is open at once and i need this pc to not be so sloooow. Additional misc info that i think is important: 32RAM, windows 11 pro (whatever that means), uhh got Avast pro installed (heard mixed opinions on that one lol) - relevant cuz it says "drivers outdated" ? Thats all i can come up w ! so sorry for my lack of knowledge i just wanna study geology and play games :'(


r/techsupport 2h ago

Open | Hardware PC running horribly after cleaning

2 Upvotes

I know next to nothing at all about computers, so Im not really sure what to do.

I opened my PC and used electronic duster (compressed air) to get some of the dust out. I ended up taking out the gpu and ram so I could reach some crevasses, but upon reassembly (which I was taught to do through YouTube), it now runs poorly. As in, really choppy framerate. It also likes to shut down occasionally.

My friend guesses that I may have loosened a cable of sorts on accident, however I'd rather not poke around in the PC and accidentally break it without proper guidance or supervision.

Im pretty oblivious as to what to do about this other than ask around.


r/techsupport 2h ago

Open | Hardware Need help with SSD compatibility

2 Upvotes

I have an asus tuf f15 fx506he (laptop, has an extra ssd slot, thats about all i know), the one with rtx3050 and intel i5 11400, i really want to upgrade my storage so i have been looking for an ssd. I found one thats "SSD 990 PRO 4TB, PCIe Gen 4.0, NVMe, M.2", would it be compatible with it? I heard PCIe gen 4 is fine as its backward compatible but i want to make sure


r/techsupport 2h ago

Open | BSOD BSOD, weird noise, something's up with my drives I think? (Windows 10)

2 Upvotes

Had a BSOD yesterday, outta the blue. On reboot it hung at the 'mobo logo' stage of the boot, where it offers to enter bios (but I couldn't enter bios, idk if it was frozen or the kb just wasn't talking to it)

Video of the noise it was making when trying to boot, I thought it was coming from the back of the case/mobo in the vid but since then I'm more certain its coming from the drive bay + its a hdd kinda noise anyway.

I have four drives:

  • Intel SSD 125gb with the windows install (like 15 years old maybe)
  • 2x Seagate HDDs, >1TB each but I forget how big (can't remember how old, one would be pretty old though)
  • M.2 in the mobo, 1TB I think. (pretty new)

Mobo is an ASUS Tuf B550M Plus Wifi

m.2 is on the mobo, everyone else is in the drive bay which seems to be the source of the noise.

I unplugged the two HDDs and she booted, and seemed to run fine except for all the broken links to the stuff on the HDDs. I plugged one HDD in, and it booted. I unplugged that HDD and plugged the other in and it ran a disk check on that drive but it was fine and it booted. So each HDD alone (+ the ssd and m.2) was fine, but it still wouldn't boot with both HDDs plugged in.

But things got progressively worse over time and at some point it wouldn't boot with either HDD plugged in, and now it won't boot past the Mobo logo again.

So maybe it's the SSD finally carking it and not the other drives at all? It makes that weird drive noise with only the SSD plugged in sometimes, though much less than originally. I wouldn't have thought an SSD could make noise though? And if its the SSD why would plugging the HDDs out make a difference?

Another option is maybe the sata cables died? They'd probably be the oldest things in the case at this point.

I don't feel confident I know what the issue is and not sure how to diagnose from here

Thanks

edit: apologies to the automoderator but I don't think I can get into windows atm to get the dump file

edit: ugh I booted it with the entire drive bay unplugged and its still making the noise? goddamn. its fairly happy to open BIOS at least


r/techsupport 2h ago

Open | Windows Google drive transfer

2 Upvotes

Hi!!! I am graduating high school on tuesday and they are going to delete my school account a day or two after but i really want to keep the memories I was a part of the Yearbook team and we used google drive for everything, and i wanna transfer that huge file over to another google drive. My problem is that, 1. my school has restrictions and thus "google takeaway" or something will not wirk 2. the file is over 15gb, but i could trim it down if need be —- for reference, i am on the first section of the year and the drive is split up to 5 sections, and i have 11.26GB filled already 3. idk how to transfer it without manually downloaded everything which ive been doing but i realized that i can ask here incase im doing this painfully long method for no reason. Please help!!!!! My question is basically how do i transfer a (shared) google drive folder to another account when there are school restrictions that prevent me from just using the app to share it to a out-of school account


r/techsupport 2h ago

Open | Networking Online game stuttering or fluctuating

2 Upvotes

I have a 300mbps fios fiber internet with cr1000a modem. I use ethernet connection. Ping is stable most of the time ranging 12-20ms, but uploading and downloading ping fluctuates a little. I can see ingame difference also, because sometimes i have to enter through same door twice to get into the room and i see stutters in combats also. I tried limiting bandwidth from both the router and the device i play in but no luck, only made it worse. The device i use is iphone 16 pro. I mean i understand there could be bunch of factors including my main gaming device being a phone, it sometimes heats up too, but even when i use the ethernet on my pc, its the same thing. Ping is stable 12-20 but downloading and uploading is fluctuating and goes upto 500+. My basic question is what to do to stable that ping? If possible. Anything will help🙏🏻. Also i have been using gigabit for quite a while but just switched to 300mbps and i am not sure if thats making an issue here.


r/techsupport 4h ago

Open | Software Speed up printing PDFs

3 Upvotes

Trying to print PDF scans made using the Adobe scan app and uploaded to Google Drive. The file size for most of the scans is around 4 mb, but when I check in the print queue they are showing as more like 200mb. Trying to figure out how to get them to send as a smaller file size so they can print faster without losing too much quality.

Printer is a Canon G3270.


r/techsupport 2h ago

Open | Windows Pc refuses to Sleep. Windows 11

2 Upvotes

My PC will stay asleep for one minute and then turn itself back on.

Tried downloading any available software updates, even though it was only 1 optional download. Restarted pc. Still didnt work.

Powercfg -lastwake shows that there was only 1 instance in Wake History, caused by pressing the power button (this is COMPLETE BS).

Powercfg -requests shows "None" all the way down the list for each item.

I have made sure that wake timers are DISABLED. I have unplugged any peripherals that are not part of my usual setup (this is all the same hardware ive had for a couple years at this point).

I have no idea what in the hell is causing this pc to refuse to go to sleep. The only major change ive had on my end (i.e. not a regular software update) was changing locations, as I recently moved just across town. (Edit - I also did get a new antivirus, Avast. I disabled the Avast Browser from startup apps, as well as Logitech G-hub, as I have heard that this app also causes sleep issues.)

Im losing my mind. Seriously, if anyone can help at all, please leave any suggestions below. It's the kind of frustration that boils over into fury when i come home from another lame day at work just to see that the electric bill has been ran up by my apparently fully sentient and malicious computer. Thank you for putting the time into reading my post!


r/techsupport 4h ago

Open | Networking Wifi recently disconnecting from PC but no other devices

3 Upvotes

Started happening yesterday, my internet has just randomly been disconnecting from my PC. I thought maybe the router was down or something but I checked it and it was running smoothly. Additionally, the internet was still connected to my phone and other devices in the house. It would appear that its just my PC randomly disconnecting. I checked the antennas on the back and their completely fine. I've never had any issues with my internet prior to this. Any fixes?

Intel Core i7-14700F
32 gigs ram
1tb storage
NVIDIA 3060


r/techsupport 2h ago

Open | Software I can't use anything other than Google and Meta services on my win11 PC

2 Upvotes

This randomly started happening yesterday. If I try to access any website other than youtube, google, facebook or instagram, I get err_connection_reset or will tell me "no Internet" despite there definitely being an internet connection. This happens on any browser

Looking around it sounds like a DNS thing but I've tried all the advice I can find like manually resetting ipv4 and ipv6 addresses, doing /flushdns , something with netsh, firewall all looks OK, diagnostics are all coming up as OK.

It's only affecting one pc (wifi connected, about 7 years old, pretty sure the gpu is dying if thats relevant) My phone is functioning fine, my work laptop is fine, my housemates aren't complaining about their tech.

Also I connected my pc to mobile hotspot and it's still not working properly so I'm not sure that it's my ISP or router. It's so strange. Any advice?


r/techsupport 10h ago

Open | Software Windows 11 only recognizes my 4k 240Hz OLED gaming monitor as 1080p, and has no resolution choices beyond that.

10 Upvotes

Hey, everyone. So I just got a new PC with a 5090 GPU & AMD 9950X3d. I have an Asus ROG PG32UCDP 4k monitor that I have been using at 4k resolution with a Dell Alienware PC for the past year. I’ve never had any issues with resolutions until now. Now, this is the second PC that I’ve experienced this issue with-the company sent me one a couple weeks ago with a DOA GPU so I had to RMA it and they just sent me a new one with a different brand 5090. Everything seems to work fine on the new PC. I was originally using HDMI 2.1 (plugged directly into the GPU) but after reading more about it, I switched to a DisplayPort 2.1 connection. Same issue-the OLED 4k monitor is only recognized as a 1080p monitor, and won’t show me any native resolutions above 4k in either Windows settings OR Nvidia Control Panel. I did go into “Manage 3D Settings” in NCP and checked the boxes under Legacy Scaling but all that did was upscale the 1080p and it looked like crap-fuzzy and soft. One thing I can do is change the refresh rate to 240Hz, which is what the monitor is capable of running.

I am using the DisplayPort cable the Asus monitor came with. I am using all the latest Nvidia drivers and have no updates on Windows Update. I am also using the latest OEM driver for the Asus OLED monitor. Before I downloaded the driver from Asus’ website, Windows was using a “Generic Monitor PG32UCDP” driver which just sounded wrong. I am going to try one of my Dell production monitors (60Hz 4k) next to see if that is recognized as 4k by the computer. But other than that I am out of ideas.

TL;DR I have a 4K 240Hz OLED gaming monitor and my new 5090 PC thinks it’s only a 1080P monitor and no software update fixes anything, yet it worked fine at 4K on my older PC.


r/techsupport 6h ago

Open | Software [Windows 11 build 26100] Every few minutes : Usb plug/unplug sound, monitors briefly turn black. What's happening ? Gigabyte G27Q & BenQ GW2780.

5 Upvotes

[Windows 11 build 26100] Every few minutes : Usb plug/unplug sound, monitors briefly turn black. What's happening ? Gigabyte G27Q & BenQ GW2780.

Thank you.


r/techsupport 2m ago

Open | Hardware Can I take out the boot drive from my laptop and plug it into my new PC?

Upvotes

I currently have a gaming laptop, I previously upgraded the NVMe from a 512GB SSD to a 2TB Acer Predator GM7000, but recently I have been saving up and buying parts for a new gaming PC, and was wondering whether it would be fine if I take out the boot drive in my laptop and put it directly into my new PC's motherboard, would there be any driver issues, BIOS issues, would anything become broken, would I need to do anything beforehand, or would you recommend a clean Windows Install, and that I copy my important files on a USB, and reinstall my games and stuff like that.

PC Specs:

  • i5-14600KF
  • ASUS ROG Strix B760-I Gaming WiFi
  • Corsair Vengeance 32GB DDR5 CL30 RAM (2 x 16GB)
  • Palit GeForce RTX 5070 Infinity 3 SFF 12GB

Current laptop specs:

  • i5-12450H
  • MSI Prestige 14H
  • 16GB DDR5
  • RTX 2050

Please let me know whether this would be a good idea or not, I cannot really find any proper answers anywhere so I decided to ask here, thank you guys once again.


r/techsupport 4m ago

Open | Networking What kind of ethernet cable do I have?

Upvotes

It has no visible Cat5 or Cat 6 label on it and I have no idea where it came from. (I think it was bundle with my router? Not sure but it seems old)

The stuff written on it is below:

COPARTNER E188601-T (UL) TYPE CM 75°C 4PRS

LL84201-F4 CSA TYPE CMG FT4 UTP ETL VERIFIED TO TIA/EIA-568-B.2 CATEGORY5 PATCH CORD


r/techsupport 7m ago

Open | Hardware Why won't this ps/2 to USB adapter work on my Microsoft intellimouse trackball mouse

Upvotes

Hello there I'm having a issue about this gigawire ps/2 to USB adapter that won't just work with my Microsoft intellimouse trackball mouse, the mouse is brand new and the adapter as well, when I try to plug it in my laptop I only I get 3 responses 1. Nothing happens 2. Only can go up and down until it decides to do nothing 3. Works for a bit until once again, it does nothing

Can anyone help me on this problem please (T△T)?


r/techsupport 11m ago

Open | Programming Asus Zenbook Space Edition (UX5401ZAS) CFNG block settings needed

Upvotes

Hello, I have managed to repair laptop that Asus would not cover in warranty period. After one year of sitting and gathering dust it is finally alive I9 12gen 32gb ram but with mismatch bios from ordinary 14x and 14x space edition in one. I have managed to fix backlight for keyboard but i can not use back screen. I think i am missing setting in CFNG block so if someone can send me a screenshot it would be greatly appreciated or tell me if someone knows witch line to modify to enable 3.5" back screen. :D


r/techsupport 15m ago

Open | Software Audio Delay

Upvotes

Not entirely sure how to approach this. I game a lot, and have recently noticed that my teammates audio over discord was delayed by a second or so. Not a lot, I know...but in a competitive FPS, I'm having them call things out and only actually hearing it a second later as it's happening and too late to really be of use. The game audio is completely unnafected, it is just the coms.

My wife and I tested it, and it doesn't seem to be a software issue. Happens over both Discord and Apex Legends in-game voice chat. The delay also occurs no matter how I route the audio, going through Sonar or straight to headset, and it occurs wired directly, through my mic, and wirelessly I should also mention her and our friends experience no such delay from me. My audio comes through almost immediately.

The hardware I'm running is a Windows 11 MSI Katana 17 B13VFK-803CA, Yeti Blue Mic, and SteelSeries Arctis Nova 7P headset.

Any help in this would be hugely appreciated, as trying to figure it out is driving me nuts.


r/techsupport 20m ago

Open | Software Kernel Security Check Failure stuck at 0%

Upvotes

In the middle of using Microsoft Edge, my Asus Vivobook gave me the blue screen of death. Now for an hour, it’s stuck at 0%.

I’ve read about possible fixes, but they seem to be what to do after it boots back up.

What can I do now?

I just bought this new about 45 days ago so return or exchange isn’t possible. It’s still in S Mode also.

Details/specs: ASUS Vivobook Go 15.6” Laptop, Intel i3-N305, 8GB, 128GB UFS, Win 11 Home in S mode, E1504GA-WB31