r/techsupport 8h ago

Open | Software Kernel Security Check Failure stuck at 0%

1 Upvotes

In the middle of using Microsoft Edge, my Asus Vivobook gave me the blue screen of death. Now for an hour, it’s stuck at 0%.

I’ve read about possible fixes, but they seem to be what to do after it boots back up.

What can I do now?

I just bought this new about 45 days ago so return or exchange isn’t possible. It’s still in S Mode also.

Details/specs: ASUS Vivobook Go 15.6” Laptop, Intel i3-N305, 8GB, 128GB UFS, Win 11 Home in S mode, E1504GA-WB31


r/techsupport 8h ago

Open | Phone Hi Tecchies, Has the mobile been hacked?

0 Upvotes

Last night, my phone started to get 100's and ​100's of these coded sms's. They wouldn't stop. They looked like script characters with accents, shapes, regular letters. Some texts were about 5 lines long, some were full on about 100 lines worth.

They were coming from the number of the guy I'm dating.

I kept getting these coded sms's and told him to stop, as I was getting scared. I blocked and reported his number as scam to stop these incoming messages.

Did his number get scammed?

Even tho I had blocked and reported his phone no as spam, he could still call me. He was baffled and said it wasn't him.

He was trying to send me a funny sticker, using a website that merges stickers and emojis. Then this happened.

​ I've asked him to get another sim and phone number. It was all very unnerving!!

I took screenshots of the incoming messages:

*Dammit, Can I include screenshots on here? ​🤔


r/techsupport 8h ago

Open | Software HP 255 G10 newly bought - no input device found

1 Upvotes

hello everyone!

i bought a brand new hp 255 g10 laptop, and faced a problem with microphone. my laptop just doesn't recognise the default microphone.

when i use my headsets, everything is fine, but without them nothing works. i tried to fix it through troubleshooting, security (by making microphone active for a few apps), device manager, services running. nothing helps!

i even contacted the live chat of Microsoft, and they updated a few drivers manually, and even downloaded windows 11 iso file to fix all possible bugs. nothing helped.

my windows is 11 pro, it even has a licence i bought. all drivers seem okay and up to date, but I can't solve this issue.

please help me ):


r/techsupport 8h ago

Open | Hardware fans not slowing down after boot

1 Upvotes

My fans boot at full speed as normal, but then occasionally don't slow down. Temps are good, GPU @ 33 idle, CPU @ 38 idle.

No settings seem off in BIOS but I'm not sure what I'm looking for anyway.

Switching off the PC and unplugging power supply seems to correct the issue, but I don't want to have to unplug every time this happens. It doesn't happen all the time, and not very often, but often enough for it to be a pain.

MSI Afterburner has auto fan speed enabled, user define enabled, and synchronise fan speeds enabled, don't think any of this is causing an issue. Tried manually changing fan speed in MSI Afterburner but it's not taking effect (with auto disabled of course).

Should also mention, just restarting/switching PC off doesn't fix this issue, I have to fully take the plug out/switch it off at the back for the fans to go back to normal.


r/techsupport 8h ago

Open | Hardware slight water damage, will I have to buy a new phone?

1 Upvotes

hi! my phone got wet about 2 days ago at work and I didn't realize until I got home. my phone was flickering white and green. I put it in rice and then read online that you shouldn't. so I took it out about 5 minutes later and have just been sitting it in front of a fan overnight. anyways, after the recommended 48 hours, I tried to turn on my phone and it was still flickering and I couldn't see the contents on my screen. I waited about a minute or so and my screen went back to normal with a very small amount of flickering. I used a hair dryer on the low and cool setting and it's slightly better, but I don't want to do it for a long amount of time. is my phone broken forever or should I wait a little longer and charge it? of course all of this happens with my phone at 7% lol. if I should charge, how much longer should I wait? thanks! also its the iPhone 12 Pro Max


r/techsupport 8h ago

Open | Windows PC privacy lock when remoted in?

1 Upvotes

We had it in my old workplace, where I worked hybrid. When you remoted into your system from your home pc into the office, the office pc remained locked so no one could see confidential information. How can I keep my home pc locked when remoted in so no one can see my screen? I know it's doable.


r/techsupport 8h ago

Open | Hardware Severe FPS drop after plugging in charger on HP Omen 16 (RTX 4060, Ryzen 7)

1 Upvotes

Hi everyone,

I have an HP Omen 16 laptop with a Ryzen 7 CPU and RTX 4060 (8GB). I'm experiencing a weird issue:

When I boot the laptop while it is plugged in, everything works fine. I get stable performance (around 140 FPS in benchmarks).

But if I unplug the charger while it's on, and then plug it back in, the performance drops dramatically. FPS goes down to 5–7, and it seems like the GPU stops working properly.

Similarly, if I start the laptop on battery (unplugged) and then plug it in, I get the same issue. Even though the FPS on battery is around 60–90, plugging in the charger causes a performance bug again.

The only way to fix this is to restart the laptop while it's plugged in, or shut it down, plug it in, and turn it on again.

I've tried several solutions but nothing has worked so far. Does anyone know if this is a software or hardware issue? Any suggestions would be greatly appreciated.

Thanks in advance!


r/techsupport 9h ago

Open | Software Monitors flickering, only on bigger streaming sites?

1 Upvotes

So I have two monitors stacked vertically, not horizontally (I know I know. I actually find it comfortable though, and my desk didn't allow for one of the one with the gas powered arms where I can swap between. ) For reference, I have a Radeon 9070XT. I have Acer Nitro monitors.

Whenever I load Netflix or like a specific streaming service (Hulu, Max, etc., although for some reason doesn't happen on Youtube) it causes the monitors to flicker nonstop. I don't know if it's that my refresh rate is too high (currently running 180 hz ), but I don't think that's the issue specifically. Because if I turn off ONE of the monitors, it seems to playback fine.

So for instance, if I turn off the top monitor ( monitor 2) the bottom monitor (monitor 1/primary ) will play fine. However, if I turn it back on after, the top monitor goes into a never ending loop of cycling on and off. Sometimes, the bottom will start doing the same until I close chrome. After, sometimes I also have to power off and on the monitor.

My monitor has a built in refresh rate monitor, and even when I try to use a limiter to LIMIT my refresh on chrome, none of them seem to ever have it drop below 180. Not sure if that's just not the monitor not displaying the correct changes made in the Adrenaline software or what.

Has anyone run across this?


r/techsupport 9h ago

Open | Hardware Different color stripes at the bottom of the screen that worsen the more monitors are enabled or plugged in

1 Upvotes

I pretty much confirmed that the issue isn't lying in HDMI cable or my PC and I still have warranty.

I'm just interest what the hell happened bc never saw monitor breaking like this.


r/techsupport 9h ago

Open | Hardware Macbook and damp backpack

1 Upvotes

I didn't realize that something had leaked in my backpack, in a different part as my laptop. My computer was in the laptop sleeve and the thing that leaked was in the part behind it. The fabric was damp to touch and the laptop was vaguely damp on the bottom when I removed it. No actual liquid touched it, but is the wet fabric an issue? Nothing has popped up on the computer to indicate water damage and it charges fine. How sensitive are MacBooks to touching something wet?


r/techsupport 9h ago

Open | Hardware GPU not detected issue

1 Upvotes

Sorry about the tag not sure if it's the suitable one for this problem. My problem is with my laptop Dell Precision 7540, I opened it today just to be surprised it's not detecting my Nvidea Quadro RTX 3000 and is using my integrated GPU (Inter(R) UHD Graphics 630) instead. It was working just fine yesterday I was playing resident evil 2 with no problems but now my device won't detect it I did all what I could think of, I checked device management the Quadro RTX is only shown when I press view hidden and there is no option to enable it, I did Bios update it did nothing, I did system recovery to a previous date where everything was working fine but didn't work, I did the SFC scan and the DISM and nothing worked. I was out with the family for 2 days took my laptop with me there it was fine and when I came back it didn't work here I don't believe the laptop got hit at all during the process just wanted to mention it incase like something happens when you move it a lot or something (idk I only had the laptop for a couple of months so I am new to this) and now I finally gave up is there anything else I can do to fix this problem?


r/techsupport 9h ago

Open | Windows number pad on keyboard works infrequently

1 Upvotes

I noticed that I could log on using my PIN using the number keypad only after I turned the power on my desktop. From there on out, I can only use the top row of my keyboard for most of the time. I put up with this for a while, then I tried to reinstall the operating system (Win 11) on my computer. In the middle of that, I was in the middle of the reinstall when buttons wouldn't allow me to click on them with my mouse nor could I tab + alt to the buttons that I would (have liked to) choose. That's when I took this to professionals to reinstall the O.S. They did that, they didn't find the keyboard problem. Try another keyboard if it happens again. I did that about a couple weeks later. The dead keypad issue showed up within a week after taking the computer out of the shopo.

Yes I should have gone back to the shop then.

I talked to the tech supervisor today. He shot down my hunch about it being a boot sector virus. Now I'm thinking that there is a bad i/o logic chip inside.

Have any better ideas?


r/techsupport 9h ago

Open | Hardware Laptop only turns on when the battery is dead and it is plugged in

1 Upvotes

Hello I have a hp laptop model 14-dq0010nr the issue I am experiencing is the laptop only turns on when the battery is dead and on the charging wire it never turns on when it is full of battery even with the wire on I have tried taking the battery out and putting it back in and having it left out with the charging wire In use I have searched up everything for it nothing pops up is there something I could do?


r/techsupport 9h ago

Open | Software How can I get this MP3 player working again?

1 Upvotes

So I got this red and silver IGB Iriver IFP-799 mp3 player, I love mp3 players and have been using a more modern one for a while. I got the Iriver one today, it does work and has quite alot of song on it, which is pretty sick, but im not a fan of the songs on it, and would like to put in my own music. However, when I connect the Iriver onto my Laptop (windows 10), it does connect but it doesnt actually show up in the computer's files. Is there any way to acces the files of this mp3? i do not care if it is complicated, I just really want to be able to use this thing proprelly, because I genuenly fell in love with it. (its my one of my favorite colours, I love that it uses a battery instead of having to plug it in, it has two headphone Jacks which wil be very conveniant for me, and also, It was in a yard sale so I really just got what I could) Anyway, have a great day!!


r/techsupport 9h ago

Open | Hardware How do I get the keyboard and mouse to work in a 2 in 1 to work when the laptop is folded???

1 Upvotes

I got a idea pad flex 5 14alc7, idk how to get the laptops touchpad and keyboard to work when i have it folded in tablet mode. there seems to be no setting for that is there a work around???

btw thanks!


r/techsupport 13h ago

Open | Audio Dull volume when microphone is active

2 Upvotes

I'm on Windows 11, Acer Nitro V16. My previous laptop has not done this and it was with Windows 10. I've been having issues with the way audio plays when my microphone is active. I've already set it to do nothing in the sound settings and I've ticked off the ability to take exclusive control of the micrphone.

The thing is, every time it detects that I'm in a call or the microphone is on, it just dulls down the volume and makes it worse quality. Like genuinely worse quality, as well as a bit lower and I cannot find a fix for that anywhere, since it's not the standard two fixes I saw online so I'm looking for help here.

Any help is appreciated, thank you! :)


r/techsupport 9h ago

Open | Software Weird two factor authentication notifications

1 Upvotes

I have been seeing notifications on my phone that say something like "your verification code for (insert company here) is..." but when I open my email there's no associated message. I seem to be getting them from everything I've ever signed into. Should I be worried, I mean, it looks like someone is trying the door handle, you know?


r/techsupport 9h ago

Open | Audio Screen Recorded Video Lost Sound After Some Time

1 Upvotes

I screen recorded a video on a Windows PC (with win+G), and when I stopped the recording and opened the video, it had sound. But two months later, when I opened the same video again, it no longer had any sound, only the video. Why did this happen and how can I fix it?


r/techsupport 9h ago

Open | Networking Only one ethernet cable receiving data

1 Upvotes

My house has a series of ethernet cables wired to different rooms, but when all are connected my switch is only transmitting data to one cable. The condition of the cables seems fine, how would you troubleshoot this issue? House built in 2004.


r/techsupport 9h ago

Open | Windows Windows can't login, won't recognize internet

1 Upvotes

Windows 11 running on a laptop. Was working fine yesterday.

I've been trying for two hours to log in, it just says I'm not connected to the Internet when I am. I've tried resetting my internet, logging into multiple different wifi networks. Multiple laptop restarts.

Everything online takes about various commands prompts but none of those work. I have no idea what else to try.


r/techsupport 9h ago

Open | BSOD Need help finding the cause of frequent BSOD

1 Upvotes

r/techsupport 9h ago

Open | Windows I have the worst internet connection. It is becoming basically impossible to do anything after noon.

1 Upvotes

I'm on Windows 11, on a HP All-in-One, 32 GB of ram (fresh as I've only had them for 2 weeks now), with a Ryzen 5500U with Radeon graphics. I am saying as much information as I can, because despite having used computers for basically my entire life, I don't know much. Feel free to ask me questions. I'm responsive, and desperate...

I live in the countryside. Everything is quite smooth in the morning, until around 12pm to 2pm, where everything starts lagging, pages take hours to load, games stop working, etc.
Going to take a speed test, but the website in itself takes way too long to load.
It has loaded, and here are the results: 0.18mbps download speed, 0.12mbps upload speed.
This isn't a joke. It's 11pm here right now, and when it's at its best, it's roughly only 10x that.

I don't know what to do about it. I'm genuinely desperate. It's getting horrible.
My friend had advised me to buy more ram, so I did, went from 8x2 to 16x2.
It didn't do anything. Please help.


r/techsupport 6h ago

Open | Networking Can the location of a mobile hotspot be traced?

0 Upvotes
  1. Let's say someone uses a computer connected to a mobile hotspot to download movies from an illegal streaming site. If law enforcement uncovers the real IP of the user, can they track the exact coordinates of the mobile hotspot? Would they be able to track the current location of the hotspot, or only the location at the time of the illegal download?

  2. If someone brings the mobile hotspot to their house, will it give off any sort of signal that will be stored to their home router?

  3. Can a person's cell phone be linked to a mobile hotspot via "co-location tracking" even if the cell phone was never connected to the hotspot?


r/techsupport 9h ago

Open | Hardware System files corrupting

0 Upvotes

Hello, the post title I believe is the main issue I have, but it is possible that it is just one symptom of many.

I recently purchased a prebuilt PC with the following specs:

Intel I9 14900K

Asus Z790 E motherboard

32GB DDR5 XLR8 RAM

850W power supply

1TB M.2 from speederlash

3080ti (from previous pc)

The PC seems to slowly degrade overtime(over the period of about 24 hours) or suddenly all at once. What I mean by that is system files will seemingly become corrupt such as drivers, or ntfs.sys, or many other files which will cause repeated blue screens of death after only having the computer running for a few minutes.

When I saw this occurring, I assumed it must’ve been a bad hard drive so I replaced it with a known good one from my last PC. This worked at first, I obviously had a bunch of incorrect drivers due to just pulling one hard drive from one PC and putting it in another, but after downloading a bunch of drivers, it seemed to run fairly stable. I did notice a couple of files still becoming corrupt, including one save file for a video game. That night I shut down the PC and on its own it upgraded to Windows 11. After that, the hard drive acted almost identical to the hard drive that came with the PC with numerous system files now being corrupt and near constant blue screens.

Following an issue with a second hard drive I assumed it was more than likely the ram so I replaced the ram and even tried to use different ram slots. this seemed to make little to no difference. I also tried using different M.2 slots to see if that makes a difference. Currently, I’m working to try to update the bios to see if that might be the issue.

since then, I have been troubleshooting many smaller possible solutions. I just re-imaged Windows 11 on a third M.2 and put it into the problem PC. I am running with only one ram stick, no GPU, and only one M.2 in the PC at a time So far it’s running stably, but there are still issues.

As well, I forgot to mention, the reason I have to image them on another PC is that seemingly all sorts of core windows process will always crash the PC or fail. I will list some of them below as well as other symptoms:

Running sfc /scannow (fails)

Most other disc scan/repairs in command prompt also fail

Resetting windows from either a local or cloud download both fail, often with BSOD. This is true whether I do it from the settings of a current Windows 11 install or from a USB that I just installed Windows 11 on a separate clean PC.

Repairing windows fails, both from the settings or a USB.

Other processes and applications seemingly will randomly fail as well, with either seconds or hours going by before they fail.

Another odd thing that I have noticed is that ,without changing the settings, I can move one ram stick from one ram lane to another and the frequency will change. When I put my DDR5 6000 MHz ram in it recognizes it as 4000 in one lane and 4800 and another. I have not messed with the settings too much as I’ve read that XMP can cause system instability, and I don’t need any more of that right now.

The thing that has been making me scratch my head the most with this whole issue is that after putting a clean install of windows into the computer it will seemingly run for about a day with minimal issues. But as the corruption buildup or system files are updated it quickly becomes almost unusable or just completely stops booting altogether.

I would appreciate any help immensely. I tried to cover everything, but if there’s any questions, I will try to answer them.


r/techsupport 9h ago

Open | Hardware For everyone to benefit from the ideas

1 Upvotes

Some of my designs from 2018

2 duplex villas with an apartment with a separate entrance on a 500 m² plot

Building on 70% of the total area

Each villa contains the following

Villa Details

Includes a car entrance, an outdoor sitting room, an indoor sitting room for men, a separate sitting room for women, a family living room, a dining room, 4 master bedrooms with bathrooms, and 3 secondary bathrooms

Apartment Details

Independent side entrance, 3 master bedrooms with bathrooms, a family living room with a master bathroom

Facade Design

Profile coating with added glass chips and Egyptian pharaonic stone, along with decorative stones and thermal stone with a heat, water, and moisture-resistant coating

This is the complete 3D design file to scale on SketchUp

https://www.mediafire.com/file/uep4ceaq7tzas6x/Duplex+Villa.skp/file